Customer updates for mobile mechanics You’re under their car. They’re in a meeting. One link covers it.
Most mobile work happens while the owner is somewhere else — the car on their drive while they’re at work, or in the work car park while they sit at a desk. They hand over the keys and then can only wonder. A link shows them what you found, a photo of the worn part next to the new one, and a line if a part has to be ordered. They know whether the car will be ready before they need it.
Free to use. Nothing for your customer to install.
What your customer sees
See a full example job page →A typical job for mobile mechanics, one update at a time
What your customer reads on their link as the work goes on, oldest first. Each line is a photo or a sentence posted from your phone.
9am
With the car now. Wheels off to have a look.
10am
Front discs are lipped and the pads are down to the backing plate. Photo of both.
10:30am
Part ordered, back at 2 once the motor factor drops them off.
3pm
New pads and discs on and road-tested. Keys are where you left them.
Does the customer need to be with the car?
No, and that is the point. They leave you the keys and get on with their day. The job page shows the stage, your photos and your notes, newest first, and refreshes itself when you post. If you’ve added your business number, there is a button on the page to call you, and one to text you from a phone.
What if a part has to be ordered?
Tap “Part ordered, back…” from the ready-made updates and add when. The customer knows the car won’t be ready today before they find out at five o’clock, and can sort a lift or a hire car. When you’re back and it’s done, move the job to Complete and their page shows it finished.
How do I show the customer the fault?
Photograph it where it is: the worn pad next to the new one, the split CV boot, the oil weeping from a gasket. The customer can open any photo full size and see what you saw, which makes agreeing extra work much easier than describing it over the phone to someone in a meeting.
Can someone else follow the repair?
Yes. The link opens in any phone browser with no app and no login, so the customer can forward it to a partner who needs the car for the school run, or to whoever at work is waiting on it. Everyone sees the same page, and nobody has to ring you to ask.
What goes on the job page about the customer?
The job title you write, the street and area if you add an address, and your photos and updates. Never the customer’s name or phone number, and with the house number and full postcode taken off. Put the car and the work in the title, like “Front pads and discs, silver estate”, and the page explains itself.
What does it cost?
Nothing. How’s the Job is free to use for mobile mechanics, with no card needed to sign up, and always free for your customer, who opens the link in their phone’s browser with no app and no account. It does one thing — show your customer how the job is going — so it sits alongside whatever you use for quotes and invoices. How it compares.